VoSKY Call Center Troubleshooting
The VoSKY Call Center (VCC) is an ambitious device that makes it much easier for normal people to use Skype.
With the VCC you won't need to use a PC headset or microphone to make or receive Skype calls. You just use your regular telephone.
However, I encountered numerous problems when I tried to set up my VCC.
All the errors were resolved with these two actions:
- I upgraded the VCC software to version 18.104.22.168. From that link you can also download the latest version of the VCC User Manual in PDF format.
- I stopped Skype from starting when Windows started. Apparently the VCC software wants to start first, then it will launch Skype on its own. If Skype launches first, before the VCC software loads, the VCC won't work properly. Figuring this out was the breakthrough that made everything work properly.
To stop Skype from starting when Windows starts, in Skype select:
Tools, Options, Advanced
and a dialog box similar to the one at right will open. Uncheck (clear) the checkbox that says: Start Skype when I start Windows. Then press the Save button at lower right to save the changes.